Regular mail is not available during the Canada Post service disruption. Please see below for alternatives for mailed Utility Bills and Vendor Payments.
Utility Billing
Utility bills will be ready online by November 25, 2024. The payment due date is December 23, 2024. During the Canada Post strike, there are several ways you can find out your utility bill balance, and pay your bill before the due date.
- To view and pay your bill online – To view your current Utility Bill, login to your MyCity account. If you do not have a MyCity account, you can sign up for an account. You will need your Utility Bill account number and access code found on your bi-monthly Utility bill. From the MyCity portal, you can view your utility bill. Utility bill online payments can be done through your financial institution.
- Auto Debit Program - You can also sign up for our Utility Bill Auto Debit Program. Pay your utility bill by auto debit and never have a late payment. It’s a convenient way to take advantage of the 5% discount for on-time utility bill payments. Visit www.abbotsford.ca/autodebit to register.
- To pay in person - Please visit City Hall at 32315 South Fraser Way, and you can find out your bill amount and pay your bill in person at the Cashiers window on the 1st floor.
Vendor Payments
- In Person - If you are a vendor expecting a payment by cheque, you can visit City Hall at 32315 South Fraser Way in person to pick up your payment.
- Direct Deposit - Vendors can sign up for our direct deposit program (EFT – Electronic Fund Transfer) and have your payment directly deposited into your account. Visit Procurement Services for details and you can sign up for the EFT online.
Alert Level
Medium